Accessibility Statement

Last Updated: February 1, 2026

GENTLE PIE is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is inclusive.

1. Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. GENTLE PIE strives to conform to WCAG 2.1 Level AA standards.

The official technical standards for WCAG 2.1 Level AA are maintained by the World Wide Web Consortium (W3C).

Official Links

• Full Technical Standard (The "Rulebook"): Web Content Accessibility Guidelines (WCAG) 2.1 - W3C Recommendation

• The Quick Reference (Best for Developers): How to Meet WCAG (Quick Reference) This is a customizable checklist that allows you to filter specifically for "Level AA" requirements.

2. Accessibility Features

To help all users access our product overview and company information, we aim to:

• Provide Alternative Text (Alt Text) for all product images.

• Maintain a clear Heading Structure for easy navigation with screen readers.

• Ensure sufficient Color Contrast between text and background.

• Ensure all website functions are Keyboard Accessible.

3. Feedback and Contact

We welcome your feedback on the accessibility of our website. 

If you have any questions regarding, please contact us by clicking on HELLO@GENTLEPIE.CA

Head Office:  

GENTLE PIE 

997 Seymour Street, Suite 250 

Vancouver, British Columbia, V6B 3M1, Canada

4. Formal Complaints (AODA/Canada)

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Accessible Canada Act, we take accessibility feedback seriously. If you are not satisfied with our response, you may request a formal review by contacting GENTLE PIE at the email address provided above.