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Terms of Use

Last Updated: February 1, 2026

Welcome to GENTLE PIE. This website (the "Site") is owned and operated by GENTLE PIE ("we," "us," or "our"). These Terms of Use govern your access to and use of our Site, which provides a company overview and information regarding our products.

1. Acceptance of Terms

By accessing or browsing this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree, please discontinue use of this Site immediately.

2. Eligibility and Age of Consent

  • Age of Majority: By using this Site, you confirm that you have reached the age of majority in your province or territory of residence (18 or 19 years old).

  • Minors: If you are under the age of majority, you may use this Site only with the involvement and consent of a parent or legal guardian.

  • Children Under 13: In compliance with Canadian privacy standards, we do not knowingly collect information from children under the age of 13. If you are under 13, please do not use the contact forms on this Site.

3. Informational Purposes Only

The content on this Site is provided for informational purposes only. While we strive for accuracy, we do not warrant that product descriptions or other content are error-free, complete, or current. We reserve the right to modify Site content at any time without notice.

4. Intellectual Property Rights

All content on this Site—including text, logos, graphics, and images—is the property of GENTLE PIE and is protected by Canadian and international copyright and trademark laws. You may not reproduce or distribute content from this Site for commercial purposes without our express written permission.

5. External Links and Leaving the Site (Third-Party Disclaimer)

For your convenience, our Site contains links to third-party retailers where our products may be available for purchase.

  • Notice of Departure: Please be aware that when you click on these links, you are leaving our site and entering a website owned and operated by a third party. 

* No Responsibility: We do not own, control, or monitor these third-party websites. GENTLE PIE assumes no responsibility or liability for the content, privacy policies, business practices, or security of any third-party site.

  • Independent Transactions: Any transaction, dispute, or issue arising from your use of a third-party website is strictly between you and that retailer. We strongly recommend you review their terms and conditions before providing them with any information or completing a purchase.

6. Customer Inquiries and Response Times

If you contact us via our inquiry form, we will use your email address solely to respond to your request.

  • Consent: By sending us an inquiry, you provide implied consent for us to contact you regarding that specific request.

7. Limitation of Liability

To the maximum extent permitted by Canadian law, GENTLE PIE shall not be liable for any damages—including direct, indirect, or incidental losses—resulting from your use of this Site or your interaction with any third-party links found herein.

8. Governing Law

These Terms shall be governed by the laws of the Province of British Columbia and the federal laws of Canada. Any disputes shall be submitted to the exclusive jurisdiction of the courts in Vancouver, British Columbia. 

9. Updates to These Terms

We may update these Terms periodically. We will notify you of changes by updating the "Last Updated" date at the top of this page. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

Contact Information

If you have any questions regarding these Terms, please contact us by clicking on HELLO@GENTLEPIE.CA

Head Office: 


GENTLE PIE

997 Seymour Street, Suite 250

Vancouver, British Columbia, V6B 3M1, Canada

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